HUCA: RAG-Powered AI Chatbot Platform

HUCA is our chatbot platform. Companies can train it on their own documents and it can answer on behalf of the company, wherever they decide to put HUCA on.

Our RAG-powered AI chatbot platform is built for businesses that need scalable and configurable website chatbots.

Its multi-tenant architecture allows each organisation to manage multiple chatbots for different websites, brands or departments from a single platform.

The Problem

Every business answers the same questions again and again, on the website, by email, in support tickets. The answers already exist; they're just buried in documents nobody wants to dig through.

What it Does

Upload your company information, product details and FAQs, and HUCA turns them into a knowledge base. Before answering, it retrieves the relevant passage from that knowledge base and builds its reply from it.

• One platform runs many bots. An organisation can manage separate chatbots for different websites, brands or departments.
• Each bot is configurable: its personality, its welcome message, and when it hands over to a human.

Real-World Implementation

HUCA answers visitors' questions today on the website of our parent company, Oz Co. Ltd. It helps visitors find company information through a conversational interface

Business Value

HUCA helps businesses provide faster support, reduce repetitive enquiries and deliver consistent, brand-aligned responses across multiple websites.